Baptist Community Health Services now has five locations across the Greater New Orleans area with a top-notch team of providers bringing high-quality, patient-centered primary medical and behavioral healthcare close to home for people of all ages, from all backgrounds. We are committed as a community health center to meeting the needs of those around us by investing in the whole person - physically, mentally, and spiritually. In focusing on the holistic wellness of every patient, BCHS offers a medical home with access to many health services to improve the lives of our patients.
You can contact our call center at 504-533-4999, or you can click the button below to schedule your appointment online (online scheduling is currently live for Mandeville location only)!
Need after hours care? Click here for more info.
Need transportation for your visit? Call us!
Under the law, health care providers need to give patients who don't have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
Click here for more information and our "Good Faith Estimate" letter.
Pink letters will be mailed to all Medicaid patients beginning in early April. If you don’t get your pink letter by the end of May, Louisiana Medicaid has the incorrect mailing address for you. You need to update your contact information as soon as possible. You can update your information in the way that is easiest for you:
Visit one of our offices and ask for a Medicaid Contact Form!
Log on to: MyMedicaid.la.gov
Call your health plan at:
Aetna Better Health: 1-855-242-0802
Amerihealth Caritas: 1-888-756-0004
Healthy Blue: 1-844-521-6941
Louisiana Healthcare Connections: 1-866-595-8133
UnitedHealthcare: 1-866-675-1607 or
Call Medicaid Customer service at 1-888-342-6207, between the hours of 8:00 a.m. and 4:30 p.m.
Medicaid sends letters to members when it is time to renew or they need more information. If you get a letter in the mail, follow the instructions in the letter and respond immediately. Members who elected to receive communications electronically should watch their email for a notification to check their online account. If Louisiana Medicaid does not have your current information, you could miss important letters about your health insurance coverage and risk losing your health coverage even if you are eligible.
As a medical home, we provide comprehensive primary care including wellness exams, women's health, and chronic disease management.
Counseling, psychiatry, addiction management, ADHD/ADD care, teletherapy, and more!
With comprehensive pediatric services, BCHS kids are sure to soar!
BCHS now offers holistic and preventative care for patients living with or at increased risk for exposure to HIV.